We focus on the organizational approach to training drivers,
At the end of the day, our clients are not looking to buy training or technology; they are looking to operate more safely and more efficiently to help lower costs and retain qualified drivers.
versus just a technology view.
We help our customers create and sustain a safer and more efficient fleet by treating their driver training as a holistic program. Our training is supported with a blend of instructional methods and media appropriate to the task being trained.
At its core is a driver training curriculum tailored to the knowledge, skills and attitudes required by successful drivers. Our curriculum is supported by a system of processes, people and technology that have been integrated to make it all harmoniously work within the customer’s environment.
We then assist in establishing the metrics against which to measure, manage and govern the training for future success. And finally, our customer excellence team is there every step of the way to make sure you find success with the right implementation and support plans in place.
Define Driver TasksIdentify what drivers need to do in the workplace
Our world-class subject matter experts have observed and helped organizations implement best driving practices over the past 27 years. L3 Driver has conducted extensive analysis of the related tasks that drivers perform in various industries. After analyzing the task data we:
- Create instructional learning objectives
- Identify the driver's job tasks
- Define the conditions under which the tasks are performed
- And baseline the standards by which the tasks are measured
The analysis data used to create a base curriculum for training new hires, refresher training of existing drivers, and remedial training for drivers who need to sharpen their skills.
Task-Based CurriculumDevelopment of task-based curriculum that leverages multiple media types to train those tasks
Curriculum is the core and foundation of what we do and how we do it. It is based upon expert job/task analysis of the role of a driver, and identifies the knowledge, skills and attitudes required for successful performance. We create measurable objectives that directly map to the driver’s role. These objectives are defined with the task to be performed, the conditions it will be performed under, and the standards to which it is performed.
We do not consider a curriculum to be simply a set of scenarios that have accumulated over time. To be effective it must be the result of combining deep expertise in both the subject matter and in instructional design and delivery to create an integrated, curriculum-based training solution. Our instructional designers bring years of experience and best practices from designing and implementing programs in both commercial driving and other driver related industries.
Intelligent AssessmentStudent reporting and assessment tools that leverage task-based learning objectives
Our driver training scenarios are constructed of sequences of events targeted to specific objectives. These events may be used in training, where the student is coached through the actions, or as assessments to let the students and instructors know where they stand as they progress forward. Students are evaluated using a combination of automated assessments, based upon rule sets evaluated by the software, and instructors, using behavioral check sheets for those items which are not automatically evaluated. The result is a disciplined evaluation process which greatly enhances the learning, allows drivers to internalize performance evaluation, and enables organizations to implement training as a controlled versus ad hoc process.
Manage Actions. Measure Results.Establish a management system that is capable of governing actions and measuring results.
L3 Driver believes that optimizing results is contingent upon successful program implementation. We can assist our clients to put in place a system to govern and manage their training solution. This means working with the customer to help them tune their business processes to support the solution, and establishing operationally oriented metrics and measures by which to manage the training program. This provides insight to evaluate and make decisions for training adjustments, continuous improvements or enhancements.